Refund Policy – Telawah Quran Academy

At Telawah Quran Academy, we are committed to delivering high-quality Quranic education. Your satisfaction is important to us. If you are not fully satisfied with our services, you may be eligible for a refund under the following conditions:

1. Free Trial Week

We offer a 100% free trial week so that new students can evaluate our classes and teaching methods without any financial commitment. No charges will be applied during this period.

2. Refund Eligibility

If you proceed with paid classes and are not satisfied with the service provided, you can request a refund. Refunds are considered under the following terms:

• The refund request must be made within a reasonable time from the start of the paid classes.

• The amount refunded will be pro-rated, based on the number of completed classes.

• Requests made after significant usage of the service may not be eligible.

3. How to Request a Refund

To request a refund, please contact us through any of the following:

• Email: [Insert email here]

• WhatsApp: [Insert WhatsApp number here]

• Contact Form: [Insert website contact link]

Please include your full name, the course enrolled in, and the reason for your refund request.

4. Refund Processing Time

All approved refunds will be processed within 7 business days. The refund will be issued using the same payment method used during registration.

5. Non-Refundable Cases

Refunds may not be granted in the following cases:

• Excessive use of the service (e.g., most or all classes attended).

• Requests submitted after a prolonged period from the start of the course.

• Misuse of the platform or violation of the academy’s terms and conditions.